VennBriefᴬᴵ

Terms & Conditions

Please read these terms carefully before using the Venn platform. They govern your use of our AI-powered partnership evaluation services.

Last updated: 9 Februarie 2026

1. Acceptance of Terms

By accessing and using the Venn platform, you agree to be bound by these terms and conditions, our Privacy & Security Policy, and our Cookie policy. If you disagree with any terms, do not use the service. These terms apply to all users, whether registered or visiting.

2. Service Description

Venn provides a business partnership compatibility evaluation platform powered by artificial intelligence. Our services include:

  • Partnership evaluations: An AI-guided conversational assessment that evaluates compatibility across multiple dimensions (strategic alignment, financial health, operational compatibility, etc.)
  • Decision Briefs: Comprehensive AI-generated reports with scores, risk analysis, scenarios, and actionable recommendations
  • Contract review: Upload and analyze partnership contracts or agreements using AI to identify key clauses, risks, and recommendations
  • Brief chat: Ask follow-up questions about your completed evaluation reports

3. AI-Powered Analysis

Our platform uses OpenAI's language models (GPT family) to power all analyses. By using our services, you acknowledge and agree that:

  • AI analyses are generated automatically based on the information you provide. The quality and accuracy of results depend on the accuracy and completeness of your inputs
  • All reports, scores, and recommendations are for informational purposes only and do not constitute legal, financial, investment, or professional business advice
  • AI-generated content may contain inaccuracies or limitations. You should independently verify any critical information before making business decisions
  • Partnership and business decisions remain entirely your responsibility. Venn is not liable for decisions made based on AI-generated analyses
  • Your evaluation data is processed by OpenAI's API under strict data processing agreements. OpenAI does not retain your data or use it to train their models

4. Document Upload & Contract Review

When using our contract review feature, the following terms apply:

  • You may upload PDF documents up to 20MB in size, with a maximum of 10 documents per evaluation
  • You represent that you have the right to upload and share the documents you submit for analysis. Do not upload documents you are not authorized to share
  • Uploaded documents are stored in encrypted cloud storage on EU servers and are accessible only to you
  • Document content is sent to OpenAI's API for AI analysis. OpenAI does not retain this data after processing
  • We do not share your documents with other users, third parties, or use them for any purpose other than providing you with the contract review analysis you requested
  • You may request deletion of your documents at any time. All documents are permanently deleted when you delete your account

5. Credits & Payments

Venn operates on a credit-based system:

  • Evaluations and analyses consume credits based on the type and complexity of the service
  • Credit balances are non-transferable and non-refundable unless required by applicable law
  • We reserve the right to modify credit pricing with reasonable advance notice
  • If an evaluation fails due to a technical error on our side, the consumed credits will be restored to your account

6. User Account & Acceptable Use

You are responsible for maintaining the confidentiality of your account and for all activities that occur under it. You agree to:

  • Provide accurate and complete information during registration and evaluations
  • Not use the service for illegal or fraudulent purposes
  • Not attempt to gain unauthorized access to our systems or other users' data
  • Not reproduce, distribute, or commercially exploit platform content without written permission
  • Not use automated tools (bots, scrapers) to access the platform without our prior consent
  • Notify us immediately at legal@venn.ro of any unauthorized use of your account

7. Data Handling & Privacy

Your data is handled in accordance with our Privacy & Security Policy. Key points:

  • All data (database, files) is stored on EU servers via Supabase and Vercel
  • Your evaluation answers, documents, and reports are private to your account and not accessible by other users
  • AI processing is performed via OpenAI's API, which does not retain your data after generating responses
  • You have full GDPR rights including access, rectification, erasure, and data portability

For full details, see our Privacy & Security Policy. Privacy & Security →

8. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Venn is provided "as is" without warranties of any kind, express or implied
  • We do not guarantee the accuracy, completeness, or reliability of AI-generated analyses
  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform or reliance on AI-generated content
  • Our total liability shall not exceed the amount you paid for credits in the 12 months preceding the claim
  • Nothing in these terms limits our liability for fraud, gross negligence, or any liability that cannot be excluded by law

9. Intellectual Property

All platform content, including but not limited to text, graphics, logos, software, AI prompts, evaluation methodologies, and scoring algorithms, is the property of Venn and is protected by copyright and intellectual property laws. Your evaluation reports (Decision Briefs) are generated for your personal or business use - you may share them with partners, advisors, or stakeholders as needed.

10. Service Availability & Termination

We strive to provide uninterrupted service but do not guarantee 100% availability. We may:

  • Temporarily suspend service for maintenance, updates, or security reasons
  • Terminate or suspend accounts that violate these terms
  • Modify or discontinue features with reasonable advance notice
  • In case of account termination by us for terms violation, unused credits may be forfeited

11. Governing Law & Disputes

These terms are governed by the laws of Romania. Any disputes arising from or related to the use of Venn shall be resolved first through good-faith negotiation. If no resolution is reached, disputes shall be submitted to the competent courts of Romania.

12. Changes to Terms

We reserve the right to modify these terms at any time. When we make significant changes, we will notify you by email or through a prominent notice on the platform at least 14 days before the changes take effect. Continued use of the service after changes take effect constitutes acceptance of the new terms.

13. Contact

For questions about these terms, contact us:

Email: legal@venn.ro